Privacy Policy

Effective Date: June 23, 2025

This Privacy Policy outlines how Thundergrid LLC (“Thundergrid,” “we,” “us,” or “our”) collects, uses, shares, and protects personal data obtained from current, past, or prospective customers, business partners, and service providers.

Table of Contents

  1. Information We Collect
  2. Use of Information
  3. Sharing of Information
  4. International Data Transfers
  5. Legal Basis for Processing
  6. Your Rights and Choices
  7. Protection of Information
  8. Retention of Information
  9. Changes to This Policy
  10. Children
  11. Contact Information

1. Information We Collect

A. Information You Provide

You may voluntarily provide us with personal data, including:

  • Contact information: name, email, company, job title, phone number, address
  • Demographics: city, country, postal code, age
  • Profile data: username, password, preferences
  • Communications: messages via email, contact forms, or social media
  • Transactional details: order history, billing information
  • Marketing preferences: subscription choices, engagement data
  • User-generated content: comments, uploads, metadata

B. Automatic Data Collection

We, our partners, and service providers may automatically collect data, such as:

  • Device info: IP address, browser type, OS, hardware specs
  • Usage data: pages visited, time spent, links clicked, referring pages
  • Communication data: engagement with emails (e.g. open/click rates)

We also use:

  • Cookies and similar technologies (e.g. HTML5, local storage)
  • Web beacons/pixel tags (to understand website and email interactions)

Please see our Cookie Statement for more details.

C. Third-party data

You may refer others to us. Only do so if you have their permission.

2. Use of Information

We use personal data to:

  • Provide and manage our services and your account
  • Improve the functionality and performance of Thundergrid.com
  • Communicate about our services, events, and promotions
  • Prevent fraud, conduct audits, enforce agreements
  • Customize user experiences and advertising
  • Comply with legal obligations
  • Create anonymized or aggregated data for analysis

3. Sharing of Information

Your data may be shared with:

  • Service providers: hosting, analytics, security, and marketing support
  • Payment processors: for secure transactions
  • Business partners or affiliates: if relevant to your engagement
  • Legal or governmental entities: if required by law or for protection
  • In corporate transactions: such as mergers or acquisitions
  • With your consent: for marketing or collaborative services

De-identified or aggregated data may be used freely.

4. International Data Transfers

Thundergrid LLC is headquartered in the United States. Your information may be transferred to countries with different data protection laws. We rely on mechanisms like Standard Contractual Clauses where required to ensure lawful international data transfers.

5. Legal Basis for Processing

If the GDPR or similar law applies, we process personal data on the following bases:

  • Legitimate interest: e.g., service improvement, fraud prevention
  • Contractual necessity: to fulfill our agreement with you
  • Legal obligations: such as tax or accounting requirements
  • Consent: e.g., for email marketing, optional cookies

Where GDPR does not apply, other local laws may govern consent and processing.

6. Your Rights and Choices

You may have the right to:

  • Access and correct your personal data
  • Request deletion of your data or your account
  • Object to or restrict data processing
  • Withdraw consent for marketing at any time
  • Export your data (data portability)
  • File a complaint with your local data protection authority

Marketing preferences: Unsubscribe links are available in every marketing email.

Cookies: See our Cookie Statement for how to manage cookie preferences.

Do Not Track: Thundergrid.com does not currently respond to browser DNT signals.

7. Protection of Information

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.

8. Retention of Information

We retain data as long as necessary for the purposes stated in this policy or to comply with legal obligations. Backup copies may persist beyond deletion for business continuity purposes.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised policy.

10. Children

Thundergrid.com is not intended for users under 18. If you believe we have collected data from a minor without appropriate consent, please contact us and we will remove it as required by law.

11. Contact Information

For questions, requests, or complaints related to this Privacy Policy:

Email: info@thunder-grid.com
Address:
Thundergrid LLC
2 University Plaza, Apt 100
Hackensack
New Jersey
07601 USA

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